Privacy Policy

At Autcust and our software division, Autcust.Dev, we believe that great software must be built on a foundation of trust. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our custom software solutions, or interact with our mobile applications, including TorrentX.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or our applications.

1. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, or when you contact us for technical support.

Personal Information Provided by You

• Contact Data: We may collect your email address (such as when you contact autcust@gmail.com), name, and phone number to provide customer support or business consultation.
• Communication Data: Records of your correspondence with us regarding feature requests, bug reports, or service inquiries.

Automatically Collected Data

When you access our websites or use our applications, we may automatically collect certain technical data to ensure stability, performance, and security:

• Device Information: Hardware model, operating system version, and unique device identifiers necessary for debugging and optimizing cross-platform and Linux software.
• Crash Reports: Anonymous diagnostic data related to application crashes or edge-case errors to help our engineering team deliver reliable, long-term solutions.

Application-Specific Data (TorrentX)

As a provider of peer-to-peer (P2P) downloading tools like TorrentX, we prioritize your privacy by design:

• Zero Content Tracking: We do not track, log, or monitor the files, magnet links, or torrents you download. The P2P engine operates entirely on your local device.
• Local Storage Access: The application requires read/write permissions strictly to save your downloaded media payloads to your chosen directory or external SD card. This data is never transmitted to Autcust servers.
• Network State: We monitor local network states (e.g., Wi-Fi vs. Cellular) solely to enforce your custom battery and data logic triggers within the app.

2. How We Use Your Information

We use the information we collect or receive for the following legitimate business purposes:

• To design, engineer, and deliver modern software applications across mobile, desktop, and web platforms.
• To respond to your inquiries and solve bugs, crashes, or edge-case errors efficiently.
• To monitor application performance and ensure our enterprise-grade architecture remains lightning-fast and stable.
• To send you administrative information, such as updates to our terms, conditions, and policies.

3. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share information in the following specific situations:

• Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.
• Vital Interests & Legal Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or situations involving potential threats to the safety of any person.

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure. You transmit personal information to and from our services at your own risk.

5. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

• Request access and obtain a copy of your personal information.
• Request rectification of inaccurate data.
• Request the deletion of your personal information.

To exercise these rights, please contact us at the email address provided below.

6. Policy Updates

Technology continues to evolve, and so do we. We may update this privacy policy from time to time to reflect changes in our software ecosystem or regulatory requirements. The updated version will be indicated by an updated "Last Updated" date at the top of this document. We encourage you to review this privacy policy frequently.

7. Contact Us

If you have questions or comments about this policy, or require support for any of our digital experiences, you may email us at:

autcust@gmail.com